Long-term trend
Guest satisfaction
Apr
May
Jun
Jul
Aug
Sep
Atmosphere
4.8
+0.3Staff welcome
4.7
+0.2Service
4.2
−0.1COGTECH
VENUE VOICE
Feedback that becomes action
Hear what your venue is really saying.
Venue Voice turns private Second Life visitor feedback into clear ratings, emerging themes and practical next steps for your team.
Private by design
Feedback stays with the venue team.
See the signal
Track ratings, sentiment and recurring themes.
Act with confidence
Turn visitor comments into focused improvements.
Ultimate demo
See the story behind every rating.
Illustrative venue data shows how Ultimate turns long-term feedback into priorities your team can act on.
Venue Voice score
4.6 / 5
↑ 8% over 90 days
Smart recommendation
Prioritise faster service at peak events.
Service is the lowest-scoring category and has fallen over the latest reporting period. Venue Voice turns those measurements into a clear priority.
Issue alert
6 visitors mentioned slow greetings this week.
Recurring issue detection grouped related comments automatically.
Advanced sentiment
Positive 78% · Neutral 14% · Negative 8%, with themes behind every shift.
Venue benchmarking
Compare ratings and trends across multiple venues from one clear view.
Complete reporting
Export full feedback history, insights and improvement priorities whenever needed.
Choose Ultimate
Demo figures are illustrative.
Monthly packages
Start with visibility. Grow into intelligence.
Basic
L$500/month
The essentials for keeping a clear pulse on your venue.
- Core venue metrics
- 5 most recent comments
- Overall rating and simple sentiment
Premium
L$1,500/month
Deeper insight for managers who want to understand what is changing and why.
- Up to 100 comments
- 30-day trends and detailed breakdowns
- Recurring themes and smart summaries
- Staff insights and improvement suggestions
- Basic downloadable reports
Ultimate
L$3,500/month
The complete intelligence layer for growing and multi-venue businesses.
- Unlimited feedback history and long-term trends
- Advanced performance recommendations and issue detection
- Competitor and multi-venue benchmarking
- Negative-feedback alerts and full reports
- Priority support
Payments are made securely in-world at the official CogTech Store billing terminal.